Surviving Office Politics
Leeland Artra
Topic: Soft Skills
Audience: All audiences
Description:
An introduction, overview and tutorial of office politics and the related (required) office documentation.
An important step to breaking away from the 'fire fighting' mode of site operations is getting policies and procedures documented. But, the documentation needs to be more than just a heavy book of intermixed legal jargon that no one really reads or uses. Site documentation must be clear, simple, short and easily modified to address changes in operations. But, writing these kinds of documents appears so painfully hard and time consuming that very few sites ever bother. The documentation process does not need to be so difficult. But, it does require some skills and knowledge that have become hard to learn due to lack of available references and examples. This talk is intended to start reversing some of the problems associated with documentation efforts.
The talk will start with a discussion of the various documents needed for a systems administration (or information technologies) group. A short discussion for each type of document will include suggestions for when, where and how it is appropriate to use. The talk will then provide a list of 'site documentation' and show how they interrelate
Prerequisites:
none
History:
Version 1.0 - July 12th, 2001 for Seattle SAGE Group at the Rosen Building, 960 Republican Street, Seattle
Version 2.0 # April 8, 2004 for Seattle SAGE Group at the Electrical Engineering building UW Campus, Seattle
Posted: Oct 4, 2006 12:40:55 PM; Last change: Oct 4, 2006 12:43:35 PM
The Speaker: Leeland Artra
Contact Organization: Nintendo of America
Location: Seattle, Washington
Phone: (206)380-2036
Email: lartra@GreyDragon.COM
Will travel: Anywhere
Payment required: All offers
Bio:
Leeland is a regularly invited speaker for SANS, SAGE and USENIX on database administration and security topics, systems & network security, hacking, programming for SAs, Java programming, version control systems and systems administration. He has personally designed and implemented a number of new computer technologies. Currently Leeland's efforts are on creating a new technologies to store, access, mine, and analyze information to improve Nintendo of America's operations and services. Leeland Artra started and sold a DNS and web hosting provider company that had grown to over 5000 clients. In the late 1990s he was the Director of Computer Systems Technology for the Cell System Initiative (CSI) at the University of Washington. CSI was a combined biological research program and information systems research & development program focused on bringing the power and technologies available in today's computer industry to the biology research laboratory environment. The primary goal of the information systems research component of CSI is to develop an optimal computing environment for collaborating, distributed groups of biologists. Prior to that Leeland was the Senior Researcher for the Cellworks Project at the University of Washington (CWP). The CWP had nearly the same goals as CSI and at CWP Leeland was the inventor of numerous database Java technologies. One of which was the Moulage System, which was highly recognized as an important research step in data mining and sharing. The Moulage System was nominated by Oracle for the Computer World Smithsonian 1998 award and became one of the finalists for that award. Prior to that Leeland designed and built the data center for the ITER project. Leeland was also named an Oracle Futures Development Partner for Oracle version 8.
Posted: Oct 4, 2006 03:32:49 PM; Last change: Oct 4, 2006 03:32:57 PM
Other Talks by this speaker
Oracle Administration for Systems Administrators
Secure Systems Administration, through attacking yourself
Version Control & Synchronization, Tricks & Traps
Chief Executive Officer of Diddly Squat
Effectively Standing Out
Make Your Time
The Art of Documentation
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