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Re: Old survey on ratio of staff to users




> 
> Sometime ago SAGE or USENIX (or someone in this context) conducted a
> survey about the ratio of support staff to number of users at a site.
> All I remember about the results where that they where inconclusive.
> Still I would to show the results to someone and can't find the copy
> which I thought I keep. If someone remembers this survey and can
> mail me the results I would appreciate it.
> 
> thanks in advance,
> Dan R.
> readingcs.utah.edu
> 
> 

I don't have the discussion on file but I think that number of support
staff to number of systems may be more meaningful.  You'd have to
weight the numbers to denote the sizes of the various systems.

Tom Reingold
AT&T Bell Labs, Crawford Hill Laboratory, Holmdel, NJ, USA
tommybig.att.com or att!big!tommy