Re: [SAGE] A Nightmare in Dedicated Server Land

[Glenn Sieb <ges@wingfoot.org>]

Dustin Puryear said the following on 9/15/2004 2:50 PM:

>A Nightmare in Dedicated Server Land
>  
>
*blink*

That's... That's... just... *boggle*

He wouldn't *let* you talk to the manager??

That boggles my mind. Basically that says to me "I'm wrong. I know I'm
wrong. So to prove that I have power over you I won't let you talk to
the guy who signs my timesheet."

I've *never* heard of a help desk that wouldn't let you escalate things.
That's.. that's just... *boggle*

*Pours Dustin a triple 12-yr Glenfiddich, neat, water on the side*

Hope you were able to get satisfaction out of this situation.

Best,
Glenn

-- 
"They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety.
          ~Benjamin Franklin, Historical Review of Pennsylvania, 1759